Hard Rock Hotel Bali
Toast & Jam Term & Condition

Terms and Conditions:

  • Minimum 4 nights stay apply.
  • Bedding request will be subject to availability of King Size bedroom or Queen size bedrooms.
  • For 3rd person we only allow rollaway bed in Deluxe King rooms, otherwise 3rd person surcharges in existing bedding.
  • Check in time is from 15:00 hours and check out time is at 12:00 hours.
  • Third person charge applies and includes daily buffet breakfast for one (1) person.
  • Suites guest (Deluxe Suite, Roxity Family Suite, Rock Star Suite, Luxury Kids Suite, and King Suite) entitled to complimentary access to Rock Royalty throughout their stay.
  • Roxity Family Suite and Luxury Kids Suite guests will be entitled to complimentary access to Roxity (aged 4-12 years old) for 2 throughout their stay.
  • Credit card number is required to confirm and guarantee the booking subject to payment policy of each package.
  • Credit card and card holder must be present upon check in, otherwise please contact our booking department to request credit card authorization form.
  • Rates quoted are subject to 21% tax and service charge.
  • Hotel reserves the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under the circumstance where it appears that a reservation contains or resulted from a mistake or error.
  • Above package cannot be combined with any other programs, promotions and existing offers
  • Please do not hesitate to contact us at the following e-mail address bookings@hardrockhotels.net.

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    General Information:

  • Per local law, no guests allowed to arrive or depart on Nyepi Day, Bali’s Silent Day (17 March 2018, 5 April 2019, 23 March 2020)
  • Peak Season: 23th December – 3th January with minimum stay and compulsory New Year’s Eve Dinner Party on 31st December applies.
  • Room rate on the 31st December includes New Year’s Eve Dinner Party for 2 adults only. Any extra person will be applied for compulsory New Year dinner at IDR. 2,095,000 net per adult and IDR. 1,050,000 net per child under 12 years old upon check-in.

 

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No show policy:

No show will be charged 100% on your credit card for the total amount of room nights reserved.

 

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Payment policy:

Nonrefundable full payment upon booking.

Exchange rates for information only.

All charges will be settled in Indonesian Rupiah at prevailing rates upon departure based on the default currency /exchange rate set by the hotel.

 

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Cancellation policy:

Any amendment or cancellation will be subject to full charge on your credit card.

Shortened stay will be charged 100% on your credit card for the total amount of room nights reserved.

Hard Rock Specials