The Experience

Friendly, always had a smile, good to talk too. Fantastic place to stay. People very helpful. Will recomend & come again. Keep up great work.

It was absolutely great to stay at the Hard Rock Hotel in Bali. I've very enjoyed my stay during the holiday time in Bali. Thank you guys for that great time. Kindly regards. And see you soon

TO THE GENERAL MANAGER - HARD ROCK BALI CONGRATULATIONS ON A FINE TEAM OF STAFF YOU HAVE. EVERYONE IS ALWAYS CHEERFUL, FRIENDLY AND HELPFUL. WE HAD TWO ROOMS ON THE VIP POOL FLOOR FROM SEP 24-28 UNDER THE NAME OF ELEANOR LOGIUDICE. WE HAD A FANTASTIC STAY AND NOTHING IS TOO MUCH TO ASK FOR. I MUST ESPECIALLY COMMEND ON SRI, THE ONLINE BOOKING SPECIALIST, AS SHE HAS ORGANISED EVERYTHING FOR US VIA EMAIL FROM CAR TRANSFER TO UPGRADE OF ROOMS TO EVEN BOOKING OUR MASSAGES. EVERYTHING WAS ABSOLUTELY IMPECABLE. KEEP UP THE GOOD WORK AND WE WILL SPREAD THE GOOD WORDS HERE. WE SHALL RETURN! THANK YOU AGAIN FOR MAKING OUR STAY SO PLEASANT. REGARDS, ALLICE BURNS

Hi,

Firstly, I would love to say my Hard rock stay was fantabulous! With amazing breakfast and terrific facilities, I would love to go back to Hard Rock Bali.

However, I regret to say I'm disappointed withthe photographer. He was fabulous but one of the amazing pictures was misprinted.

If you side could do something about it, please get back to me. Before leaving Hard Rock Bali, I did left him a note and I really wish I could get my group photo as discussed. I am still waiting for his reply.

Your help is greatly appreciated.

Thank you.

Best and warmest regards
Esliza

Hello everyone,
my girlfriend Johanna and I want to say thank you all at Hard Rock Hotel Bali again! We had a wonderful vacation and your kindness made it perfect. With kind regards
Jens Guido

Hi

My wife and I (Sandra F. and Rod B.)recently stayed at your hotel in Bali (29/8 - 6/9). We began to fill out your feedback form but the taxi arrived quicker than we expected so it was never completed, consequently we felt we needed to let you know what a great stay we had at your hotel. Without a doubt your staff are by far the best of any hotel I have ever stayed at. I have never expeienced what we felt was was "genuine" friendliness, happiness and helpfulness to such an extent before. We were really impressed with everything about the hotel but your staff from front of house/reception to housekeeping, pool, restaurants, security, bar and gardening need a huge pat on the back. For us of course the pool was also a big plus.

we need to place a special mention to the young girl who checked us in to the hotel and looked after us throughout our stay daily asking how we were. Embarrassingly we have forgot her name but she also needs a pat on the back. (Sorry about forgeting your name.. Asif maybe) Apologies to the lady in qusetion. Also we would like to commend Dimas the photographer for his professionalism and sincerity.

We will be back

Regards Rod and Sandra

I like the room and service excellent, specially the breakfast. Thank a lot for every.

She always handled us with smile and helpful. we're very satisfied with location of Hard Rock Hotel and the huge size pool. We came to Bali many times, Hard Rock Hotel Bali has the biggest pool and convenient to go shopping and find nice restaurant around here.

To George Rumate : Thanks for helping me & family during our stay... To: Hary & Gede : Thanks for your transportation arrangement.... You're great Guys....

The guy on the roller blades who delivers food to the cabanas very friendly and efficient. Puts a smile on your face!

Mori extremely helpful, friendly, polite and always remembered my name.

Your hotel is, regarding its facilities and rooms, already really good. What makes it special and, in my opinion, hard to beat by other competitors, is your staff!! EVERYONE starting from the bell"boys" through guest relation, "breakfast staff", centersta

I've had a great rockin' experience during my stay. I am planning to have another couple of days staying at Hard Rock in next month, hopefully with special rate. Many thanks for excellent services. HRH Bali Rocks!!

The experience was great overall. Looking forward for another great holiday at another destination with Hard Rock Hotel.

I stay at hard rock hotels all over the world I stay there because you are the BEST!

Great hotel but rooms a little old and beds needs to be refurbished. Bathroom shower also needs a change. Plus points are the pool and service, but wifi is exorbitant. Will stay again. Thanks

my 4th stay - once again it was fantastic.

Mawar (restaurant), she was very helpfull, not only with me but with every body even for a baby. i liked Bali so much because of the staff smile and being helpfull if i'am coming again to Bali it will be because of you guys.

Good housekeeping done & friendly staff. Actually for most of your staff. Good work.

Hard Rock Hotel Bali
Jalan Pantai, Banjar Pande Mas,
Kuta, Bali, Indonesia
Tel: +62 361 761 869
Fax: +62 361 761 868

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