The Experience![]() Самый позитивный, отель, все здорово, номера стилизованы, на стенах фотки с рок певцами и музыкантами, в холле отеля гитары рок музыкантов и всякая атрибутика, очень классный. Для молодых и среднего возраста да в принципе для любого кто молод душой. Рядом с отелем кафе HARD ROCK, в самом отеле при входе зал где проводятся концерты живая музыка естественно в стиле рок, , бар с алкогольными напитками, вечером скучать не будете.Фишка отеля для всех гостей, фото на память на фоне гитары напротив входа . - Самый позитивный, отель, все здорово, номера стили 1 January 2013 5 (excellent) - Location Perfect for young people and guests of middle-age, but in general for anyone who is young at heart. There is Hard Rock Café next to the hotel. In the hotel itself there is lobby bar with live rock music concerts, where you can order alcoholic drink to rock your night. Every guest gets a free picture at the rockin’ guitars in front of the hotel as a bonus from the hotel.Hotel is located in Kuta, which is a municipal beach across quite a busy road. But a very wide beach as well. The Sun beds and Umbrellas on the beach can be found not in front of the hotel (about 100 meters to the right) and are at extra charge (about $ 3-5). There are no sun beds in front of the hotel, and I felt pretty ok sunbathing on the mat. The sea is not calm, there are non-stop big and strong waves making it hard to swim but perfect to surf. Not far from the hotel there’s a shopping street with shops, cafes, where you can change money. Everything is at reasonable cost. Although when compared to Thailand Pattaya, eating out in Bali is expensive at average cost of USD 10-15 per person (ex. prawn + a glass of beer). In Pattaya we paid 10-12 dollars for three of us in 2004. But I believe it might get more expensive in Thailand too (haven’t been there quite a while). Shopping in Bali is so-so. It all depends on your needs and taste. I bought cobra leather wallet of good quality at $ 30 as a gift for my husband and son, and python leather belts at USD 45. I did buy a wallet in Thailand at USD 10 and it still serves me well. Comment from Tophotel.ru - ledi-lillu , St. Petersburg 1 October 2012 Hi Dee & Agus, Just a short note to say thanks for the wonderful time my family and I had recently during our stay with you at the Hard Rock Hotel Bali. The standard of service we encountered at the Hard Rock was second to none. Agus, FBI, Neesa ( Nizar ) , Igloo & lovely Bee entertained our kids all day and were always there with a friendly smile & ready to have a chat with my wife and I around the pool. I am Managing Director of a resort located on the Gold Coast in Queensland Australia and know how difficult it can be to find good staff as well as keep guests entertained and happy. I must say I will be trying to introduce some of what I experienced during my stay at the Hard Rock into my own business back home on the Gold Coast. Corey, Chloe, Kim & myself look forward to staying with you again in the near future when we next holiday. Please pass on the Turner families many thanks to your wonderful staff. Kind Regards, Adam Turner - Adam Turner 6 May 2012 We got back to Perth after staying at your hotel. checked out on 28/12/11. We forgot to make sure that our credit card imprint was destroyed that you kept at Reception. For our satisfaction would you please make sure it has been. We really enjoyed our stay at your hotel, all the staff were great especially Drew at Guest Relations and also George. Thanks for our pleasant stay. Could you please let us know about the credit card. thanks - Sheryl Ward 21 December 2011 Myself and family enjoyed your hotel faclities we loved the pools enjoyed the beauitful buffet breakfast dined in the splash bistro where the food was awesome the kids even enjoyed the kids club your hotel had almost everything we needed the only thing that disappointed us was our room we had got the loft room presuming it had a balcony which it does say on your website and when i went down to reception i was informed by your staff that none of the loft rooms have balconys the other disappointment was the location of our room which was very close to centrestage and having to children we had requested that the room be further away from the noise of centrestage..All said and done we are now considering planning our next holiday for 2012 and i don't want to be disappointed again with room choice and location i would appreicate if you could give me some suggestions that would more suit a family i would also appreicate a quote if possible the dates we are thinking of at the moment are 16/10/2012 to the 23/10/2012 Thankyou Bianca Broughton - Bianca Broughton 12 December 2011 Loved our stay!! Were particually impressed with customer service from Drew (in reception area) and Rose (in Dining area). Both staff members were exceptional. Nothing was ever an issue and both have cemented our repeat business for our next holiday there. All pool staff were fantastic also. Loved our holiday and will be back. A++++++ - Matthew & Leisl O'Grady 7 December 2011 this is my forth time in bali. after staying in Padma Resort Hotel and Discovery Kartika and Pullman Hotel... i think this is the best holiday ive ever had! thank you hard rock bali! you rock! - Christine Thomas 20 September 2011 Had the best time when we stayed. All staff were friendly and helpful. Awesome facilities. Pool and buffet breakfast were great. Would recommend to anyone. If we go back to Bali we would stay there again. Thank you. - Brad Boon 19 September 2011 staff service, room cleaniiness, swimming pool and location of hotel.Loved every minute from the welcome fruits, personal toiletry baskets to the huge swimming pools.No request was too hard for the staff who all are friendly and really nice. - Linda 5 September 2011 I stayed about 6 days in the hard rock hotel. i was very happy with the service, the breakfast menu and the room condition was very good. all my children were very happy to stayed in hard rock hotel. thank u very much for hard rock hotel warmed welcome to my family. all the best n see u next time. - Darmawan 3 September 2011 Great place to stay. Lots of entertainment and service is great. Vert convenient and close to everything. - Melissa 29 August 2011 This is our second stayed at hardrock hotel bali, and we've never dissapointed. the breakfast, room & pool we just love them all, especially for person like us who like to swimming a lot at beach, hrh bali success to make us felt like we swim at the beach (without going to the beach). the location is just perfect, right infront of kuta beach. we always have pleasant stay there, and looking forward to have another night at hrh bali. - Mariana 22 August 2011 I stay here for 5 days and 4 nights. the location is in front of kuta beach and near kuta center. i can walk around kuta till midnight and back to hotel easily and if you are hungry in the middle of the night, there's a lot of mini market and fast food around the hotel. and the most i love is the fantastic swimming pool. absolutely fantastic definitely will back to this hotel soon - Alvin 21 August 2011 We had a very presence stay in Hard Rock hotel Bali, all hotel staff are very friendly and smiling all the times with great service. Good location facing the Beach - Wee 16 August 2011 We stay here for 4day3night, hotel staff very friendly, room clean and good facilities. around hotel have a lots of restaurant, easy to find food. just cross a road is kuta beach. this place is surfing heaven. - Yang 9 August 2011 Stayed at the Hard Rock for 4 nights/5 days the pool was awesome and plenty of things to do within the hotel. The buffet breakfast was great. A very good hotel for first time Bali travellers. - Kathryn 8 August 2011 This was our third stay in Bali with our two young boys and we will definitely be back for more. This would have to be one of the best family hotels in Bali as it caters for all needs and more. The staff are always friendly and helpful, the food is to die for and the amenities are just what you need to relax and unwind to recharge the batteries. We have stayed at other Bali Hotels, but none compare to the overall satisfaction a family needs to have a safe and enjoyable holiday. - - Yusof1970 20 July 2011 Had a chance to stay and dine at Hard Rock Hotel Bali, I do love swimming pool and buffet dinner there but i can't remember the Coffee shop name. After 8 pm, my sister and I went down to enjoy the soohisticated club. All staff there were so friendly and nice. We was looked after closely. All menu recommendation were awesome. Will visit them there over again! - Stephani_Apple 18 July 2011 We had the pleasure of staying at the Hard Rock in Bali from 24/6 -5/7. I would just like to say a BIG thank you to all the staff at the hotel. We were all over whelmed at how friendly and helpful these kind people were. The staff were teriffic with our kids and the kids absoultely loved them. They had all the time in the world for them and we really appreciate there effort and kindness. We will definetly be back next year as we loved everything about our Bali holiday and espically our stay at the Hard Rock. We give this hotel 10/10. Truly paradise. - ROXYANG 10 July 2011 I stayed with a friend at the Hard Rock Kuta Bali in early june. We booked a standard twin room, it had 2 double beds and was very roomy. The bathroom was a great size and had a spa bath in it. The room was cleaned daily. - Jodi78 26 June 2011 We stayed for 1 night in Hard Rock Hotel, Kuta and we just love the pool. There were activities organised at the pool in the late afternoon and the kids were very entertained. The band playing at 'Centrestage' was good and we had fun listening to them. There was such a good family-friendly atmosphere in the hotel! Whether you are with your family or friends, you will love being in this hotel! - hmanshor 23 June 2011 As soon as we arrived, staff were so welcoming...Room was even inviting and the Bed was so comfortable and relaxing. Food was delicious. Room Service was efficient, Room was clean and the space was fantastic! This is our 2nd time here and it was our first timein Oct 2011 if anything the Hard Rock has just improved, gotten better, brighter, love the new colours, the paint in the star restaurant in the hallways, around the hotel, just looks fantastic, dont want this trip to ever end. - WhistleBlower2010 12 June 2011 One hotel in bali u should stay when you going with freinds and family.Its just bang opposite to the kuta beach.The fun never ends in this hotel,because they have so much to do there.From live radio staion in the hotel to souvenier shops to cafes and not to forget their swimming pool.Its the best by far pool ive ever scene in my life.All in all bali cant get better without staying in this hotel. - siddhharthmehra 4 June 2011 I stayed with a friend at Hard Rock Hotel in the last week of March. Upon arriving at reception I was very impressed with the friendly greetings and then the warm service I received checking into my room. The rooms were comfortable and clean and had an awesome bathroom. Breakfast was the highlight. It is so clean and organised with room to move not to mention great food.. The massive pool is fantastic. It's huge with little kids beaches and heaps to do. The hotel has a kids club too. I have already booked a stay with my family. The location is close to everything in Kuta and only 10 mins from the airport. Thanks Hard Rock for a stay and I look forward to seeing you all again very soon. Thumbs up for me! - Scott , Australia 23 May 2011 The Hard Rock Hotel Bali is AMAZING! We stayed for 10 days and didn't want to leave :( great food, cocktails, location, and the staff are truly some of the most amazing people I've ever met! Oh and the pool is divine - Amber 22 May 2011 Fantastic freeform pool with swim up bar, sand island in the middle and stand alone cabanas. Great kids pool area as well. Staff were fantastic. - stuartandteens 19 May 2011 For a very comfortable stay , great breakfast , welcoming poolside..this is the place to checkin. - Tanu2010 2 May 2011 This was fantastic being our first time in bali the resort was amazing we stayed in the loft rooms they were perfect.Breakfast was amazing every morning having 3 children they had the best time and we will be coming back next year and staying at the hard rock again highly recommended and has the friendliest staff that made you feel so welcomed thanks again see you next year. Simmons Family - Joanne Simmons 1 April 2011 We aboslutely loved our stay at the hard rock hotel, everything was wonderful and most of all the staff were the friendliest I have ever met. Drew at reception was extremely helpful and a pleasure to deal with, all our kids including Bubba loved it!! I was wondering if anything was handed in from room 5112, we lost a red box that had a ds card in it for our hand held game, thanks again for a wonderful stay (we will be back soon) Jodie Taylor, kym taylor, mackenzie, emerson and hudson (bubbA)taylor - Jodie Taylor 3 February 2011 it's a nice hotel. suggest to include toilet bidet and more furniture in each room. i like the hard rock channel and radio but suggest more than 1 channel good luck - sanjiv rampal 18 December 2010 Thanks for the great stay in Bali. This was our first time in Bali and your hospitality made it an incredibly memorable expeerience. all staff were amazing. there were two stand outr workers for us who went above the call of duty. the were Yudha at centrestage who made us feel so welcome and Arawyn at the bell desk who always greeted us without fail and was always intersted in our day. Not only that but he bought our forgotten painting out to the airport ! amazing service. Thank you hard rock. Best holiday ever. - Barb Quinn 6 December 2010 We left hard Rock yesterday after a week at the hotel. We have had the most awesome experience there...the food was amazing, the rooms were clean and the staff in every area of the hotel were just fantastic. We never came across one staff member that did not either smile or say goodmorning...you should be very proud of you amazing staff. We will be coming back next year! - Natalie Jenkins 15 October 2010 i would like to thanks all staff @ management hard rock bali giving me unexpected birthday present.The hospitality here is awesome.staying here is a right choice for me. - lee mou shen 8 October 2010 Hey Guys, First of all you really rock, but you've left me totally distressed! I live in Bali with my wife and children and we have a stage pass which gives us the access to the pool etc. I hate gyms but I'm a good swimmer and nothing could be a better start to the day then riding down to the hotel and swimming for an hour or so. The day was quiet, just me and the pool guys. We love taking the kids there at weekends and we always rent a cabana and have meals and poolside drinks regularly. So I asked my wife today to check when our membership is up for renewal so we could pay it in time, because your an important part of family and health lives here in Bali. So shock and horror when my wife tells me we can't renew our membership and the reception didn't know when either! "Next year" was all we were told. Please guys. Your the only fitness I do and we sure spend a lot of money there to make it worth your while to give us the access. Can you please, please tell me what's going on, as I really want to keep this going. I'm scared that if I can't swim in the mornings that I will go the way of Elvis, and look terrible within the year! Your fan and devoted "stage crew" member Rod Simmonds - Rod & Irene Simmonds 7 October 2010 Hi and thank you for an enjoyable stay on our holiday. A couple of suggestions that I hope you will change to make us and other people happy are: 1/ Make better quality cocktails at the pool. Not very nice. 2/ Kids Club. At other hotels we don't pay for Kids Club but we have to pay at Hard Rock Hotel. If we should pay then it should be better kids club. It needs more toys like trucks, trains and building blocks-Lego. Kids love computer games like Playstation. You would have better quality kids club if you had some Playstation consoles. We hope to come back to Hard Rock Hotel but kids club is very important to us and I hope you make good changes to make children more happy with more toys and Playstation please. Thank you very much. See you when we come and hope to see even better kids club! Sincerely, Donna - Donna Thomas 18 September 2010 We had a good time in HarRock Bali from 8Aug till 13Aug (Room 2223 & 2225). Could you help with the following request? We were captured some great photos by phtographer - Ray&Kio. We collected 2 free photos and payed for 3 more photos on Aug12. As promised by Ray&Kio, they will send me softcopy of the 5 phots if I joined their facebook. Now they only published the 5 photos in their facebook. You know the pictures are too small and not meaningful at all. I requested them on their facebook for the original sized photos but no reply so far. I love the photos much. Could you please help in this case? refer to my message on the top http://www.facebook.com/group.php?gid=126511267584&v=photos#!/group.php?gid=126511267584&v=wall Thanks a lot. Jin Yi - Yi Jin 1 September 2010 To whom it may concern, - Richard Moorcock 17 August 2010 Is really a one stop center for fun and partying!! Amazing hotel and I'll definitely will be back. - Soon Kong S. 18 May 2010 Staff very friendly. Thanks for making our holiday a very enjoyable stay. "Have a rockin' day" - Janelle S. 15 May 2010 thank you all for your hospitaliity during my stay there with my friend matthew maver. we had a very good time and hope to see you in a few months time. all your staff are very friendly and nice. - Cemil F. 8 May 2010 Dear Hardrock Hotel, - Sabine H. 6 May 2010 Dear Hard Rock Hotel Team, - Marius F. 5 May 2010 To the Manager, - Darren M. 4 May 2010 We really love the hotel.. Warm welcome from Room Manager, very friendly staffs, great foods, super large swimming pools.. Wont be bored for there are lots of amenities.. Better service if compared to some 5 star hotels.. for sure, we'll be back! very much recommended! - Rachel L. 3 May 2010 HAD A GREAT TIME AT HARD ROCK .WAS THERE 2 WEEKS ALL STAFF ARE GREAT, WHAT CAN I SAY GEORGE WAS THE BEST PERSON ALL THE TIME. WILL CAME BACK AGAIN VERY SOON.. - MARYANNE B. 14 April 2010 General comments about the hotel: The hotel is excellent. Everything is well planned and organized for a comfortable holiday. The staff is always ready to help, very professional and hospitable. - Nadezda O 9 April 2010 I just wanted to say thank you, my family and I stayed at your hotel from the 4th - 14th April 2010. Your staff are all very friendly and helpful and helped make our holiday a very enjoyable experience. A big thank you to Nana (poolside) and the lovely Russian girl (sorry I forgot your name) who works reception, both are an asset to your hotel. We hope to be back soon. Many Thanks - Tina - Tina M 4 April 2010 If, like me, you are nervous of travelling to a different country or unsure about your safety or level of comfort when staying in new places then I would highly recommend the Hard Rock as a starting point. After an uncomfortable experience at the Airport and having to "payoff" customs officers for the return of out bags we were delighted with the level of comfort and safety we felt when arriving at the Hotel and during the transfer process. The complementary drink was very welcomed and a great chance to centre ourselves and work the place out. The whole hotel was clean and the rooms were the stranded (standard) you would expect for an international chain. As we were in Bali during the Balinese new year period we (like everyone in the Bali) were confined to our hotel for the day, however there were plenty of activities put on and we had a great time relaxing by the pool and listening to the band over a few cocktails. Movies were also put on in the bar and pool. Location was fantastic and after learning how to deal with the locals and street vendors there was no issue with navigating and discovering the surrounds. Staff were great and not once did we pass a member of staff or cleaning crew without them wishing us a good morning. Restaurant staff were great and keen for a chat to practice there English and find out more about us and our country. I couldn't fault the experience and I don't think I would have had as an enjoyable time if I had starting the trip in any other location. (Comment from Tripadvisor) - Md_Friends , Canberra, Australia 24 March 2010 Dear Ms. Mori, - Mineko M 19 March 2010 Friendly and gave the information clearly. - Nur Rahmi A 24 February 2010 I would like to thank you and entire Hard Rock team for making our stay comfortable warm and pleasant. We are leaving with lots of sweet memories. Thank you - Praveer T 24 February 2010 The last time i was here in Dec 09, Sumatra, Mori and Putri can still remember me and my family. I was treated well. - Razally J 19 February 2010 Putri was helpful and courteous. Sumatra was great in giving advise about Bali. Mori was fast, efficient in handling my check in. Maybe should consider a Halal kitchen for moslem guest. - Almukminin K 19 February 2010 Room is well cleaned. Staff very courteous - Rozanawati i K 19 February 2010 Very helpful and dedicated to service - Mohamed F 19 February 2010 Staff always help us all problems. to be continued worked is perfectly always. - Svetlana A 19 February 2010 Excellent!! Commendable!! Had left my wallet with a $1000 to find it untouched! Excellent staff - always with a smile. Do keep it up!! - Thottapilli A K 18 February 2010 They been so kind, good service, friendly, good smile, expert photographer. We'd love to stay here again! - Reika M 18 February 2010 A+ customer service and great personalities. Exception quality and service, for enjoyment of holiday. - Ashley D R 18 February 2010 Great people always greeted me with a smile and a hello. Great place to stay. I will return for another stay. - Damian C 18 February 2010 a very recommended hotel to stay. - Yose Y 11 February 2010 organised transfers earlier so we wouldn't miss our flights. Excellent service - Matthew S 11 February 2010 You have the most beautiful main pool that I've ever seen - Sherly 3 February 2010 Had a great time and will be back with friends again. Last time we came was ten years ago. Should have been back sooner. - Tim W 3 February 2010 All staff are excellent and friendly - Stephen R 3 February 2010 Room was always clean on return to room. When talking to Bawa always polite without being invasive. Excellent - Karen L G 3 February 2010 for awesome cleaning and service!! Fabulous hotel we'll be back - Bettina S 3 February 2010 it was awesome vacation for us. The way of handling complain was smooth, very well. I want to come back here again - Hiroharu S 3 February 2010 i think very clean and beautiful hotel, but too relax, maybe good for family. When we get children, want to come back - Manabu K 3 February 2010 Keseluruhan memuaskan kami - Mohd H 2 February 2010 Keep us the good work guys - Eddy P 29 January 2010 Fantastic service & hospitality. Highly recommended HRH to all friend & work collegue in Australia. - Svetlana J 28 January 2010 George GR for always being so helpfull and friendly. nothing is too much touble for him. - Lisa Ann E 28 January 2010 George Rumate provided excellent service. - Dale 24 January 2010 We had a fantastic experience!! - Lynette T 23 January 2010 All staff genuinely happy, friendly and helpfull. I feel it is unfair to single one person out as there are so many genuine contributors. - Brian T 22 January 2010 Edwin Ng as nomination for staff as he arranged birthday cake for daughter Kate and our interconnecting rooms. Very impressed with HRHB for staff profesionalism and efficiency. Having stayed in Bali manytimes, the hotel facilities were more that adequate and enhanced our holiday "BAGUS SEKALI". - John M 22 January 2010 5 star service! Especially from back office personnel like Mr. Wayan. - Geraldine T 22 January 2010 Excellent manners - Very quick and efficient at job. A pleasure to know weena - very helpful and always polite + happy - Peter Newcombe 21 January 2010 My husband and I would like to sincerely congratulate Wido and Yuda from Straz Restaurant for making our stay at the hotel "outstanding" their commitment and helpfullness needs to be commended. - Joanne C 21 January 2010 Overall good experience. Food poisoning for 1 meal. - Stuart R 21 January 2010 Loved it! - Christopher G 21 January 2010 Great environment, Great Atmosphere, Great service! Thanks for the Honeymoon Cake! - Shi F F 21 January 2010 We had a fantastic 14 day holiday at the Hard Rock Bali.We were extremely impressed with the efficiency,professionalism and dedication of the staff,nothing was ever too much trouble.Edwin at reception was a fabulous help organising interconnecting rooms and a birthday cake for our daughter. We will certainly be back.Thank you Jenny Mallis. - Mallis 20 January 2010 Friendly, made our holiday great - David J 18 January 2010 Everyone here was extremely friendly, a certain highlight. Everytime we passed a worker, they always smiled and said good morning, afternoon etc. Very nice! - Li P 18 January 2010 Very friendly, helpful and nice staff! We think the music in the corridor was too loud! And started to early. - Thierry B 18 January 2010 Very helpful and nice smile. We'll be back - Brenda L 18 January 2010 Friendly whilst providing great personalised customer service. - Mark G 18 January 2010 Helpful, friendly, fun. Paris was excellent, very helpful, good with the kids, outstanding staff member. - Matthew B 18 January 2010 Friendly, outgoing people. Always helpful. First room noisey to close to Centerstage. Second room fantastic. - Alan P 18 January 2010 Would definately stay again, it was a great holiday! - Rachel J 16 January 2010 After experiancing the culture, people and land that is Bali, the Hard Rock Hotel was a great way to finish a great holiday. Thanks to the staff. - Adrian A 13 January 2010 Excellent Food, Efficient Staff/ Service. Both are committed members of HRBC staff. - Christopher P 13 January 2010 Friendly , great fun. A big thank you to the housekeeping staff. Very friendly and room was cleaned beautifully. - Naomi L 13 January 2010 She helped us, even if not her working hour. I often come to Bali, it has become 10th visit this time. HR is no. 1 on everything. I will stay here next time again. - Emi K 13 January 2010 I will be back - Peter E 10 January 2010 superb experience. great staff. especially liked the upgrade done by the check in staff when she saw we had kids with us. That was a real WOW!!!. Have stayed twice,will stay again next time. Keep up the great job,its a lovely experience staying at hardrock. - Mir A 9 January 2010 Nice & cool place to stay for family holiday!!keep rockin.. - Heintje C 8 January 2010 Good and Nice! - Ardi 3 January 2010 Thank you for an amazing stay. I was impressed by the committment of your staff, the friendly houskeepers and wonderful restaurant staff. A big thanks to Yasua (Head of Security)as well. What a credit you all are to the hotel and hospitality industry. - Rebecca 2 January 2010 This is the second time we have stayed at Hardrock Bali. We enjoyed our stay both times and would certainly stay again. - Rita S 1 January 2010 I really had a fantastic time in Hard Rock and Bali. I will be back. Thanks. - Anthony 18 November 2009 Always happy, talkative, welcoming, efficient, friendly. Splash Bistro waiters and cabana waiters were exceptional and welcoming. - Nigel G 17 November 2009 Efficient & friendly. Great customer service! The stay here is great because all your staff are friendly and competent. Memorable vacation for us! - Kenneth R 15 November 2009 Very helpful in difficult situation. Very understanding. Enjoyed my stay at the Hard Rock! Absolutely satisfied. - Jonathan C 4 November 2009 Very helpful and takes initiative. - Li S Y 2 November 2009 All staff very friendly. Had a great vacation. Thanks. - Paul C 29 October 2009 Everyone worth 10 stars. Very friendly and happy. - Melissa S 21 October 2009 All check in staff. Smiling, helpful, everyday say hello, remember our names. our kids love Hard Rock, would recommend to friends. Great stay. Thank you. - Michelle L 21 October 2009 Our room always very clean and very helpful. Fantastic would stay again. Recommend this hotel to all our friends - Carol W 17 October 2009 Extremely helpful in recovering a lost item, go out of her way to help, cheerful. Overal, all staff were very helpful. - Angie R 16 October 2009 It was absolutely great to stay at the Hard Rock Hotel in Bali. I've very enjoyed my stay during the holiday time in Bali. Thank you guys for that great time. Kindly regards. And see you soon - Christen R. 9 October 2009 TO THE GENERAL MANAGER - HARD ROCK BALI CONGRATULATIONS ON A FINE TEAM OF STAFF YOU HAVE. EVERYONE IS ALWAYS CHEERFUL, FRIENDLY AND HELPFUL. WE HAD TWO ROOMS ON THE VIP POOL FLOOR FROM SEP 24-28 UNDER THE NAME OF ELEANOR LOGIUDICE. WE HAD A FANTASTIC STAY AND NOTHING IS TOO MUCH TO ASK FOR. I MUST ESPECIALLY COMMEND ON SRI, THE ONLINE BOOKING SPECIALIST, AS SHE HAS ORGANISED EVERYTHING FOR US VIA EMAIL FROM CAR TRANSFER TO UPGRADE OF ROOMS TO EVEN BOOKING OUR MASSAGES. EVERYTHING WAS ABSOLUTELY IMPECABLE. KEEP UP THE GOOD WORK AND WE WILL SPREAD THE GOOD WORDS HERE. WE SHALL RETURN! THANK YOU AGAIN FOR MAKING OUR STAY SO PLEASANT. REGARDS, ALLICE BURNS - ALICE B. 24 September 2009 Hi - rod b. 6 September 2009 Hello everyone, - Jens G. 31 August 2009 I like the room and service excellent, specially the breakfast. Thank a lot for every. - Shabbab K 19 August 2009 Hi, - Esliza R. 10 August 2009 Friendly, always had a smile, good to talk too. Fantastic place to stay. People very helpful. Will recomend & come again. Keep up great work. - Susan P 5 August 2009 She always handled us with smile and helpful. we're very satisfied with location of Hard Rock Hotel and the huge size pool. We came to Bali many times, Hard Rock Hotel Bali has the biggest pool and convenient to go shopping and find nice restaurant around here. - Takamitsu I, Japan 1 August 2009 To George Rumate : Thanks for helping me & family during our stay... To: Hary & Gede : Thanks for your transportation arrangement.... You're great Guys.... - Christian P., Indonesia 1 July 2009 The guy on the roller blades who delivers food to the cabanas very friendly and efficient. Puts a smile on your face! - Sharon C., Australia 26 June 2009 Mori extremely helpful, friendly, polite and always remembered my name. - Stephen R., Australia 22 June 2009 Your hotel is, regarding its facilities and rooms, already really good. What makes it special and, in my opinion, hard to beat by other competitors, is your staff!! EVERYONE starting from the bell"boys" through guest relation, "breakfast staff", centersta - Andreas M., Germany 21 June 2009 I've had a great rockin' experience during my stay. I am planning to have another couple of days staying at Hard Rock in next month, hopefully with special rate. Many thanks for excellent services. HRH Bali Rocks!! - Justinus SH S., Indonesia 18 June 2009 The experience was great overall. Looking forward for another great holiday at another destination with Hard Rock Hotel. - Vasuki T R 16 June 2009 I stay at hard rock hotels all over the world I stay there because you are the BEST! - Chris A., USA 13 June 2009 Great hotel but rooms a little old and beds needs to be refurbished. Bathroom shower also needs a change. Plus points are the pool and service, but wifi is exorbitant. Will stay again. Thanks - Roger Y., Singapore 8 June 2009 I & my friends had a rocking time. Thanks - Tadashi , Japan 7 June 2009 my 4th stay - once again it was fantastic. - Linley L., Australia 7 June 2009 We can't speak English, so the letter from her made us so comfortable and secure. We were glad to receive the letter. We are planning to come back again in August or September. Overall was good. - Inoko , Japan 5 June 2009 Mawar (restaurant), she was very helpfull, not only with me but with every body even for a baby. i liked Bali so much because of the staff smile and being helpfull if i'am coming again to Bali it will be because of you guys. - Mira A., Egypt 27 May 2009 Good housekeeping done & friendly staff. Actually for most of your staff. Good work. - Khen T., Malaysia 26 May 2009 |





















