Hard Rock Hotel Bali
MISCELLANEOUS

Is there a hotel shuttle service to/from the airport?
We offer shuttle service to and from the airport that is available 24 hours with maximum 4 persons/car. The rate is US $15 net per way. Please contact our bookings department or comment in your online reservation form if you need this service.

What if there will be more than two adults in the room?
We allow additional guests to stay in the rooms at a charge at US 70++ including breakfast.

Our children will be with us… do they stay free?
Children 12 and under stay free at Hard Rock Hotel Bali.

Are rollaway beds/cribs available?
Yes, we have rollaway beds available in king room only. Please contact our Guest Relations Officer if you have special request for this.

Has Hard Rock Hotel Bali a minimum or maximum age requirements?
No. Hard Rock Hotel Bali is a family hotel so we accept all ages in our property.

Love all serve all!

What if I find a lower price after booking?
Special Internet Rate hotel reservations booked through our website are guaranteed to be the lowest rate. If there is a lower rate available for the same dates, you must contact us prior to the property’s cancellation deadline of your “Special Internet Rate” reservation. We will either refund you the difference or cancel the reservations without penalty. This guarantee only applies to rate indicated as “Special Internet Rates.”

What is ‘accommodation tax’?
This is a tax levied on all hotel and restaurant in Indonesia. There will be 10%service charge and government tax of 11% in all your bill.

Where can I find directions to the hotel?
Please visit our website and see our Location page. There will be a map and location information on the site.

Is my personal information safe and secure on your website?
Hard Rock Hotel Bali is committed to protecting your personal information and maintaining your privacy.

How much is the airport tax in Bali?
For Domestic Flight is Rp. 40,000 and for International Flight is Rp. 150,000 (subject to change without prior notice).

Hard Rock Specials