Hard Rock Hotel Bali
HOTEL SERVICES

Can I send my luggage to the hotel in advance?
No, not for security reasons.

Can you hold my luggage until my next stay?
No, not for security reasons.

Can you arrange flowers, cakes and other special requests?
Yes, please contact the hotel with your request prior to arrival on info@hardrockhotels.net

Do the rooms have internet access?
Yes, we have wireless internet facilities in the room. Please contact our Guest Relations Officer to purchase the internet voucher.

Can I reserve a car parking space?
We do not take car park reservations

I’ve left something behind at the hotel.
Click on the ‘Contact Us’ link on our website and enter a description of the lost property together with the guest’s name and dates of your stay then click the send button.

How can I obtain a copy of my receipt?
Click on the ‘Contact Us’ link on our website and enter a brief note requesting a copy of your receipt together with the guest’s name and dates of your stay then click the send button.

How can I make special requests regarding my stay?
Special requests can be made when making your hotel booking online. Requests for rollaway beds, cribs and smoking preferences, as well as any requests noted in comments section during the reservation process online can be made. Special requests are not guaranteed and will be honored depending on availability at check-in, but we will do our very best to accommodate the request. If you have specific needs or questions regarding your request, please call the hotel directly.

Hard Rock Specials