Hard Rock Hotel Bali
Best Flexible Term & Condition

Terms and Conditions:

  • Minimum stay applies during certain periods.
  • Bedding request will be subject to availability of King Size bedrooms or Queen size bedrooms.
  • For 3rd person, we only allow rollaway bed in Deluxe King rooms, otherwise 3rd person surcharges in existing bedding.
  • Check in time is from 15:00 hours and check out time is at 12:00 hours.
  • Third person charge applies and includes daily buffet breakfast for one (1) person.
  • Suite guests (Deluxe Suite, Roxity Family Suite, Rock Star Suite, Luxury Kids Suite, and King Suite) entitled to complimentary access to Rock Royalty throughout their stay.
  • Roxity Family Suite and Luxury Kids Suite guests will be entitled to complimentary access to Roxity (aged 4-12 years old) for 2 throughout their stay.
  • Credit card number is required to confirm and guarantee the booking subject to payment policy of each package.
  • Credit card and card holder must be present upon check in, otherwise please contact our booking department to request credit card authorization form.
  • Rates quoted are subject to 21% tax and service charge.
  • Hotel reserves the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under the circumstance where it appears that a reservation contains or resulted from a mistake or error.
  • Above package cannot be combined with any other programs, promotions and existing offers
  • Please do not hesitate to contact us at the following e-mail address bookings@hardrockhotels.net.

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    General Information:
  • Per local law, no guests allowed to arrive or depart on Nyepi Day, Bali’s Silent Day (17 March 2018, 5 April 2019, 23 March 2020)
  • Peak Season: 23th December – 3th January with minimum stay and compulsory New Year’s Eve Dinner Party on 31st December applies.
  • Room rate on the 31st December includes New Year’s Eve Dinner Party for 2 adults only. Any extra person will be applied for compulsory New Year dinner at IDR. 2,095,000 net per adult and IDR. 1,050,000 net per child under 12 years old upon check-in.

 

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No Show Policy:

Guests that don’t arrive on dates booked without prior notice, will be charged 100% of the total amount of room nights reserved.


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To Make Amendments To Your Reservation:

  1. Should you wish to change an existing reservation, you are required to cancel the existing booking and proceed to create a new reservation. This can be done by visiting our website http://bali.hardrockhotels.net/
  2. Should you wish to cancel an existing reservation, simply click on the reservation link on our website http://bali.hardrockhotels.net/

 

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Payment Policy:

Nonrefundable full payment 14 day(s) prior to the Check-In Date.

Exchange rates for information only.

All charges will be settled in Indonesian Rupiah at prevailing rates upon departure based on the default currency /exchange rate set by the hotel.

 

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Cancellation Policy:

No charge will be levied on cancellations made more than 14 day(s) prior to the Check-In Date.

Cancellations made between 0 day(s) and 14 day(s) will be charged 100% reserved on your credit card for the total amount of room nights.

Hard Rock Specials